Refund Policy

We are confident that our products meet the standard that users are looking for. We recommend you explore our plugin thoroughly and ask detailed questions through our

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We stand behind our plugin’s quality and your satisfaction with it is important to us. If you experience problems with the plugin, we will be happy to provide a full refund within 14 days of the original upgrade date.

Refunds will be offered at our sole discretion and must meet all of the following conditions fully:

  • You are within the first 14 days of the purchase of the plugin.
  • Your issue(s) derives from not being able to install the plugin properly or get the plugin to perform its basic functions.
  • You have attempted to resolve your issue(s) with our support team by opening a support ticket through the "Contact Us" in the plugin’s admin settings.
  • The product includes bugs and errors.

Refund will not be given if:

  • No refunds will be granted after the first 14 days of the original purchase whatsoever.
  • Refunds will not be granted for missing feature(s). If you are not sure we support a specific feature, please contact us first.
  • Issues caused by conflicts with 3rd party plugins, themes or other software will not provide grounds for a refund.
  • Refunds will not be granted if you simply decide not to use the plugin.
  • No refunds will be granted for subscription renewal payments.
  • Our refunds will not include the payment gateway charges incurred on your payment. For example, the amount you have paid is $100, and if the gateway (Stripe/PayPal standard rates) charged $2 for the payment, the amount you will be eligible for the refund would be $98 only.

Our Availability:

Please be aware that we are not available for support on the weekends (Saturdays and Sundays). Our office schedule is Monday through Friday, 12 pm – 12 am (gmt +6). You can send us an email even on Friday after our office hours because it will be dealt with first thing on Monday Morning.

Acceptance of this Policy:

By upgrading, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.